Terms and Conditions of Use

1. Who We Are

We are Covered by Halo, an e-commerce brand committed to providing high-quality protective haircare and lifestyle products through our website: https://coveredbyhalo.com.

If you have any questions, you can contact us at:
📧 Email: concierge@coveredbyhalo.com

2. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions, our [Privacy Policy], and our [Cookie Policy]. If you do not agree with these terms, please do not use our website.

We may update these Terms and Conditions from time to time, and we recommend you review them regularly to stay informed.

3. Website Use and Access

We offer access to our website free of charge for informational and shopping purposes. We strive to keep our site updated and accurate, but we do not guarantee the completeness, accuracy, or availability of all content.

We reserve the right to suspend, restrict, or discontinue website access for maintenance, updates, or any business-related reason.

You agree not to:

  • Disrupt or interfere with the security or functionality of the website;
  • Upload or distribute malicious software, such as viruses or malware;
  • Use our content for commercial use without prior written permission;
  • Collect or misuse personal data from other users.

4. Products and Purchases

All products listed on our website are subject to availability. We reserve the right to change pricing, descriptions, or discontinue any product at any time without notice.

Orders placed through the website are subject to acceptance and confirmation. We may cancel or refuse orders for reasons such as product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity.

We aim to display product colors and features as accurately as possible, but we cannot guarantee perfect representation due to screen differences.

5. Intellectual Property

All content on this website—including logos, graphics, product descriptions, photos, videos, text, and website design—is the property of Covered by Halo and is protected by copyright, trademark, and other applicable laws.

You may not use, reproduce, modify, or distribute any part of this website for commercial purposes without our written consent.

6. Limitation of Liability

Our website and its content are provided “as is” and “as available” without any warranties of any kind. Covered by Halo is not liable for:

  • Inaccuracies or omissions on the website;
  • Interruptions or loss of access;
  • Damage caused by viruses or other harmful components;
  • Any indirect, incidental, or consequential damages arising from your use of the website or products.

Our total liability for any claim arising from use of the website or purchase of products is limited to the amount you paid for the product or service in question.

7. User Accounts and Information

When creating an account or making a purchase, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

We reserve the right to suspend or terminate accounts that violate these Terms.

8. Privacy

We value your privacy. Any personal data collected through the website is handled according to our [Privacy Policy].

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of any third-party websites.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the State of [Your State, e.g., New York or California], United States.

Any disputes arising from the use of the website will be subject to the exclusive jurisdiction of the courts of that state.

11. Contact Information

If you have any questions about these Terms, please contact us at:
Email: concierge@coveredbyhalo.com
Website: https://coveredbyhalo.com